A Loss Assessor is an insurance claims expert who works solely on behalf of policyholders to ensure they receive the maximum settlement from their insurance company after a loss or damage. Unlike Loss Adjusters, who represent insurers, we act in your best interests.

Handling an insurance claim can be complex and time-consuming. A Loss Assessor ensures that your claim is correctly presented, negotiates with the insurer, and maximises your settlement, reducing stress and saving you time.

​A Loss Adjuster is appointed by the insurance company to assess claims and protect their interests. A Loss Assessor, on the other hand, works for you—the policyholder—to ensure you receive the best possible outcome from your claim.

When should I appoint a Loss Assessor? You should engage a Loss Assessor as soon as possible after an incident, ideally before making a claim. Early involvement ensures that your claim is handled correctly from the outset, preventing potential disputes or delays.

We assist with a wide range of claims, including: Fire and smoke damage Flood and water damage Storm damage Burglary and theft Impact damage (e.g., vehicle collisions with property) Business interruption Other property-related insurance claims ​

Yes. If your claim has been unfairly denied or underpaid, we can review the insurer’s decision, challenge their findings, and appeal for a fair settlement.

Do you only work with businesses, or can homeowners use your services? We assist both residential and commercial policyholders. Whether you are a homeowner, landlord, or business owner, we can support with your insurance claim.

There is no cost to you—the policyholder. Our fees are recovered from the insurance settlement by way of a referral fee for appointing a main contractor to undertake the refurbishment works. This means you receive expert claims management and support without any direct out-of-pocket expenses.

Yes. 

The timeframe varies depending on the complexity of the claim, the insurer’s response times, and any disputes that arise. Some claims are settled within weeks, while more complex cases can take several months. We always work to secure the fastest possible resolution. ​

​Click on this link to access our process map.  ​​Our process typically involves: A free initial consultation to assess your claim. Reviewing your insurance policy and assessing the damage/loss. Preparing and submitting a detailed claim to your insurer. Managing communications and negotiations with the insurer. Ensuring you receive a fair and timely settlement. Appointing a contractor and project managing your refurbishment works. 

Yes, if you are struggling with an ongoing claim, we can step in at any stage to manage negotiations and improve your chances of a successful outcome.

Yes, we are fully authorised and regulated by the Financial Conduct Authority (FCA). The Financial Conduct Authority (FCA) is the UK's independent financial regulator, responsible for ensuring the financial services industry operates fairly and effectively, protecting consumers, and maintaining market integrity.  ​

No. Appointing a Loss Assessor is your right as a policyholder. We work professionally and fairly to ensure your claim is settled correctly, often improving communication between you and the insurer.

Simply contact us for a free, no-obligation consultation. We will review your situation and advise on the best course of action.

16. How can I reach you? You can reach us via our contact details on our website link in button below.