
Frequently Asked Questions
A Loss Assessor is an insurance claims expert who works solely on behalf of policyholders to ensure they receive the maximum settlement from their insurance company after a loss or damage. Unlike Loss Adjusters, who represent insurers, we act in your best interests.
Handling an insurance claim can be complex and time-consuming. A Loss Assessor ensures that your claim is correctly presented, negotiates with the insurer, and maximises your settlement, reducing stress and saving you time.
​A Loss Adjuster is appointed by the insurance company to assess claims and protect their interests. A Loss Assessor, on the other hand, works for you—the policyholder—to ensure you receive the best possible outcome from your claim.
When should I appoint a Loss Assessor?
You should engage a Loss Assessor as soon as possible after an incident, ideally before making a claim. Early involvement ensures that your claim is handled correctly from the outset, preventing potential disputes or delays.


